We are delighted to announce that we successfully achieved ISO 9001 and ISO 27001 certification for the third consecutive year (read the previous post).

This remarkable milestone reflects our ongoing commitment to quality management and information security, ensuring that we deliver exceptional products and services while safeguarding our clients’ data.

With an extensive portfolio of clientele, covering from SMEs to government entities in Dubai, Cyprus, Malta and with its iGaming Portfolio Maintaining our ISO 9001 and ISO 27001 certification for the third consecutive year is a significant accomplishment, but it is not the end of our journey. Onwards to upgrading our ISO27001:2013 Towards ISO:27001:2023 by the end of the year.

George Sarris CEO said “Our focus will be on further enhancing our quality and information security management systems, fostering innovation, and strengthening our relationships with customers and stakeholders.”

HostingB2B  Part of the IGMS and Infocredit Group, shall always be committed to continual improvement, evidenced by the operational guidelines and subjected to our KPIs and Business Context.

Our 5 Major pillars of focus are listed below.

• Continuous Improvement: Over the past three years, Hosting B2B has demonstrated its dedication to business continuity with a risk-based approach and steady growth. Offering our services to all 5 continents, our continuous improvement initiatives have enhanced our processes, enabling us to deliver superior products and services with the best customer experience.
• Customer Satisfaction: During our latest Customer Satisfaction survey, we have seen that we are in accordance exceeding customer expectations, ensuring that we meet their needs with reliable and high-quality solutions.
• Employee Engagement and Training: Our dedicated team has been pivotal in achieving these certifications. Continuous training and awareness programs have equipped our employees with the knowledge and skills necessary to uphold our quality and security standards. Additionally, a generous budget is available for employees to further develop their knowledge in areas of their interest which, at the same time, would add value to the quality of services provided to the company’s stakeholders. The company expresses its appreciation to employees by organizing regular outings and entertainment events, which are a huge benefit to employee relationships and their productivity.
• Stakeholder Trust Maintaining ISO 9001 and ISO 27001 certification reinforces the trust our clients, partners, and stakeholders have in Hosting B2B. It reflects our dedication to delivering exceptional quality and ensuring robust information security. Our survey scores for customer satisfaction, which reach 9/10 for value for money, 9/10 for security and 4.48/5 stating that it is highly likely to purchase additional products, confirm the above. It is very important to mention that most of our clients have been with us since day 1 with our customer churn rate being as low as 1%.
• Management Commitment Our management has been instrumental in driving our quality and security initiatives. Their ongoing support and commitment have been crucial in achieving and maintaining our ISO certifications.

Looking Ahead

We are looking ahead by expanding our products and services on a world-wide scale to achieve our goal of becoming an international leading organization of hosting solutions and managed data center services.

Embracing cloud technologies is something that would make or break us in the future. You should be keeping an eye on our next Gen Products

• GPU Servers
• CDN
• AI/ML Model Servers
• WAF/EDR/MDR
• Object Storage
• Kubernetes As a Service
• Streaming for iGaming

A dedicated White label hosting platform fully automated with an anticipated release in Q1/2025. Will bring the turnaround in Cloud hosting in UAE and Cyprus.

To learn more about HostingB2B and our newly offered services visit us here.