Cancellation Policy

Acceptable use policy

Privacy Policy

Terms And Conditions

These terms and conditions (“Terms”, “Agreement”) are an agreement between HOSTING B2B LTD (“we”, “us”, “our”) and you (“Client”, “User”, “Customer”). This Agreement governs the use of the hostingb2b.com website and all related digital, cloud, hosting, and colocation services (“Services”).

1. Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration. 

2. Data Backup and Responsibility

It is solely the Client’s responsibility to maintain appropriate and timely backups of all data stored on any infrastructure provided by HostingB2B LTD, including but not limited to shared hosting, VPS, dedicated servers, and colocated servers owned by the Client.

HostingB2B LTD does not provide backup services by default. No backup guarantee, retention policy, or recovery service is included unless expressly agreed to in a separate written agreement.

HostingB2B LTD assumes no liability for data loss, corruption, or business interruption resulting from:

  • Absence of proper backups
  • Hardware failure
  • Software failure
  • Human error
  • Security breach
  • Force majeure
  • Equipment abandonment

Clients hosting critical or regulated data must maintain redundant encrypted offsite backups in compliance with their operational and regulatory requirements.

3. Colocation Services

This section applies exclusively to Clients using HostingB2B LTD’s colocation racks, cages, cabinets, power, or physical space.

3.1 Client-Owned Equipment

All hardware delivered to HostingB2B LTD’s facilities for colocation remains the sole property of the Client unless agreed otherwise in writing.

3.2 Delivery, Removal & Logistics

The Client is responsible for:

  • Delivery, installation, and removal of equipment
  • Proper labeling and identification
  • Insurance for loss, theft, or damage

HostingB2B LTD is not responsible for unlabelled, improperly identified, or unsecured equipment.

3.3 Power Consumption & Resource Usage

Power commitments, U-space, bandwidth, and other contracted resources must not exceed purchased allocations. Excess usage will be billed at standard overage rates.

3.4 Compliance & Restrictions

Clients may not colocate equipment that:

  • Violates applicable law
  • Poses risks to safety or facility operations
  • Is improperly licensed or uncertified
  • Causes electrical or thermal instability
  • Interferes with other customers

HostingB2B LTD may disconnect equipment that threatens facility integrity.

4. Access to Data Center & Hardware

4.1 Access Rights

Access to any HostingB2B LTD facility is strictly controlled. The Client receives access only while their account is in good financial standing.

No access will be granted if: 

  • The account has overdue invoices
  • The service is suspended
  • The equipment is under an abandonment claim

4.2 Support & Remote Hands

Remote Hands support is billed according to current hourly rates unless included in a managed colocation package. 

5. Colocation Equipment Abandonment Policy (NEW – CRITICAL)

The following conditions define abandonment of colocated equipment:

5.1 Non-Payment

If an invoice remains unpaid more than 30 days past the due date, HostingB2B LTD may:

  • Suspend services
  • Restrict physical and remote access
  • Lock or disconnect equipment

5.2 Loss of Contact

If the Client fails to respond to reasonable attempts to communicate (email, ticket, phone) for more than 30 days, the equipment will be classified as abandoned.

5.3 Right to Take Possession

Once equipment is deemed abandoned:

  • HostingB2B LTD may take possession of the equipment
  • The equipment may be removed, stored, recycled, liquidated, or destroyed
  • Storage fees may apply
  • Data stored on the equipment may be erased, lost, or destroyed

HostingB2B LTD has no obligation to preserve the Client’s data stored on abandoned equipment.

5.4 Disposal and Liquidation

HostingB2B LTD may sell, recycle, or dispose of abandoned equipment to recover unpaid fees. Proceeds will be applied to the outstanding balance.

 

Any remaining unpaid amount will still be owed by the Client.

 

Right of Lien & Recovery for Unpaid Colocation Fees (NEW)

HostingB2B LTD maintains a possessory lien on all colocated hardware for any unpaid fees related to:

  • Rack space
  • Power usage
  • Support
  • IP allocations
  • Remote Hands
  • Late fees

HostingB2B LTD may refuse release of the equipment until all outstanding balances are settled in full.

If the Client fails to pay, HostingB2B LTD may exercise the lien and recover the debt through disposal or liquidation of the equipment. 

7. Billing and Payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. 

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated. 

8. Uptime Guarantee

We offer a Service uptime guarantee of 99% of available time per month. If we fail to maintain this service uptime guarantee in a particular month (as solely determined by us), you may contact us and request a credit off your Service fee for that month. The credit may be used only for the purchase of further products and services from us, and is exclusive of any applicable taxes. The service uptime guarantee does not apply to service interruptions caused by: (1) periodic scheduled maintenance or repairs we may undertake from time to time; (2) interruptions caused by you or your activities; (3) outages that do not affect core Service functionality; (4) causes beyond our control or that are not reasonably foreseeable; and (5) outages related to the reliability of certain programming environments.  

9. Prohibited Uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.  

10. Third-Party Services, IP Rights, Warranty, Indemnification

If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against HOSTING B2B LTD with respect to such other services. HOSTING B2B LTD is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective websites. By enabling any other services, you are expressly permitting HOSTING B2B LTD to disclose your data as necessary to facilitate the use or enablement of such other service. 

11. Limitation of Liability (Expanded for Colocation)

HostingB2B LTD is not liable for:

  • Loss or damage to Client-owned colocated equipment
  • Loss of data stored on Client-owned equipment
  • Losses caused by equipment failure, abandonment, or removal
  • Indirect or consequential damages

Liability is limited to the amount paid in the prior month. 

12. Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger. 

13. Changes and Amendments

During use of the Website, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. 

Links to other websites

Although this Website may link to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, HOSTING B2B LTD will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk. 

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by HOSTING B2B LTD or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with HOSTING B2B LTD. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of HOSTINGB2B or HOSTING B2B LTD licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any HOSTING B2B LTD or third-party trademarks. 

Disclaimer of warranty

You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein. 

Indemnification

You agree to indemnify and hold HOSTING B2B LTD and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services or any willful misconduct on your part. 

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect. 

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Cyprus without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Cyprus. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Cyprus, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. 

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. 

14. Acceptance of Terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services. 

15. Contacting Us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form or send an email to [email protected]

This document was last updated on Dec 01, 2025

© 2025 All Rights Reserved. HostingB2B

Hosting B2B LTD is a Company registered in Cyprus with Company number HE410139 and VAT CY10410139C

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© 2025 All Rights Reserved. HostingB2B